Delete Your Account
Last updated: September 25, 2026
You can request deletion of your Leezend account and associated personal data at any time. This applies to both customer and vendor accounts created on our website or mobile app.
How to request deletion
Send an email to support@leezend.com from the email address registered on your account, with the subject line "Delete My Account". Include your registered phone number if you used one to sign up. We may contact you to verify your identity before processing the request.
We will complete your deletion request within 30 days.
What gets deleted
- Your name, email address, phone number, and password.
- Saved addresses and account profile details.
- For vendors: shop name, shop description, and business profile details.
What we retain, and why
Some information cannot be deleted immediately and is retained for a limited period as required by law or legitimate business need:
- Order and transaction records: retained for accounting, tax, and fraud-prevention purposes, in line with applicable financial record-keeping laws.
- Payment records: Leezend does not store your full card, UPI, or bank details — these are held by our payment processor, Razorpay, subject to their own retention policy.
- Product reviews: may remain visible but will be disassociated from your name where feasible.
Retained records are kept only as long as legally required and are not used for marketing or any purpose beyond compliance once your account is deleted.
Questions
Contact support@leezend.com with any questions about this process. See also our Privacy Policy.
